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MERCURE KUALA LUMPUR TRION, Kuala Lumpur – Your ideal downtown stay
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Hotel Overview
Jalan Dua Off Jalan Chan Sow Lin Sungai Besi,
Kuala Lumpur,
Malaysia,
55200,
Kuala Lumpur Federal Territory
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Jalan Dua Off Jalan Chan Sow Lin Sungai Besi,
Kuala Lumpur,
Malaysia,
55200,
Kuala Lumpur Federal Territory
Map view
Jalan Dua Off Jalan Chan Sow Lin Sungai Besi,
Kuala Lumpur,
Malaysia,
55200,
Kuala Lumpur Federal Territory
City landmarks
Mall
Chinatown
1.6
mi
Event hall
Petronas Twin Towers
2.3
mi
Pagoda
Thean Hou Temple
1.5
mi
Kuala LumpurMalaysia
Dataran Merdeka
2.0
mi
Market
Central Market
1.8
mi
Kuala LumpurMalaysia
Alor Street
1.5
mi
Museum
Royal Malaysian Air Force Museum
2400 ft
Mosque
National Mosque of Malaysia
1.7
mi
Aquarium
Aquaria
2.0
mi
Stadium
Stadium Negara
1.8
mi
Museum
Islamic Arts Museum Malaysia
1.8
mi
Stadium
Merdeka Stadium
2.1
mi
Pagoda
Sri Maha Mariamman Temple
1.6
mi
At-6
District 21
1.5
mi
Museum
The Royal Museum
1.1
mi
Shopping Area
VIVA Home
3400 ft
438 Jalan Tun Razak
Trec Kl
1.4
mi
Park
Kuala Lumpur Bird Park
2.0
mi
Mall
Sunway Velocity Mall
1.0
mi
Pagoda
Buddhist Maha Vihara
1.6
mi
Park
KLCC Park
2.2
mi
Garden
Perdana Botanical Gardens
2.2
mi
Night club
Club De-Royale 皇庭
3100 ft
Shopping Area
MyTOWN Shopping Centre
1.5
mi
Jalan Peel Taman Maluri
Buddha Jayanti Temple
1.0
mi
Stadium
Chin Woo Stadium
1.4
mi
No 693
EkoCheras Mall
3800 ft
Mall
Petaling Street
1.6
mi
Theme Park
Berjaya Times Square Theme Park
1.8
mi
Nearby
E38
SMART Tunnel
1400 ft
Restaurants
Kohi Yatta
1800 ft
Lot 4
Pat Kin Pat Sun Cafe
2900 ft
South Street Jalan Sungei Besi
The Bad Boss
4500 ft
62A Jalan Metro Pudu 2 Fraser Business Park
Restoran New Sek Yuen
1.1
mi
5
Guest Reviews & Ratings
What Guests Are Saying?
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 353 reviews
Heather
United States,
March
2025
5.8/10
I appreciated the cleanliness and the kindness of the staff during my stay, though there were a few downsides. The room was cramped with limited space for my suitcase, and the air conditioning was not powerful enough. I also expected breakfast to be included, but it wasn’t. Overall, it was a mixed experience.
Rooms
6.0
The room was cozy and clean, but quite small with little room for my suitcase. I was moved to a larger room on my last night, which was much better and had a spacious bathroom and a coffee pod machine.
Service
8.0
The staff were lovely and very helpful, accommodating my needs throughout my stay. They went above and beyond to assist with local transport options when needed.
Location
6.0
The location was decent, with many restaurants nearby, but it was not the most convenient for accessing the main attractions in Kuala Lumpur.
Dining
5.0
Breakfast was advertised as included in my booking, but I found out it was not. Which was disappointing. However, there are plenty of dining options around.
Facilities
5.0
The hotel had several useful facilities like laundry and room service, though I found the air conditioning to be a major issue during my stay.
Brad
United States,
January
2025
5.2/10
My stay at Mercure Kuala Lumpur Trion was quite mixed. On the positive side, the views from my room were absolutely amazing, showcasing landmarks like KLCC and KL Tower. However, I faced several issues, particularly with the breakfast buffet which didn’t meet my expectations for a 4-star hotel. Overall, it was a pleasant stay with room for improvement. 🌇🍽️
Rooms
7.0
I stayed in a Privilege Double Room with fantastic city views, but the shower space felt a bit cramped. The cleanliness was great, and even though there were some minor issues, the staff responded quickly.
Service
6.0
The staff were friendly but lacked attentiveness, particularly during breakfast. I found it frustrating that there was no quick way to reach the operator when I needed assistance.
Location
9.0
The location is superb, with stunning views from the higher floors. It's also conveniently situated for exploring the city and major landmarks.
Dining
5.0
Unfortunately, the breakfast buffet was disappointing. The ingredients seemed less than fresh, and the lack of prompt service really detracted from the experience.
Facilities
6.0
The infinity pool and gym on the top floors offered beautiful views, but the pool area felt more like a residential space instead of a luxury facility. Improvements could enhance the guest experience.
John
United States,
December
2024
7.4/10
My stay at Mercure Kuala Lumpur Trion had its ups and downs. The hotel is newly opened, so everything in the room felt fresh. However, I struggled with some service issues that impacted my overall experience. I enjoyed the beautiful city view from my room, but the breakfast buffet was below my expectations.
Rooms
8.0
I stayed in a Classic Superior Double Room with a stunning city view. But the air conditioning didn't function well initially, taking two hours to cool down. Also, I felt the room could use a desk for work.
Service
5.0
I had to wait an unusually long time to check in. There was only one staff member managing the process, resulting in a three-hour wait. Additionally, my calls for assistance in the room went unanswered, causing frustration.
Location
7.0
The hotel is conveniently located, making it easy to explore the city. However, the parking system was complicated. I felt paying RM10 each time I exited was inconvenient, especially for multiple outings.
Dining
7.0
I was excited for the breakfast experience but ended up disappointed. The food quality felt off, with cold items and unsealed jams. Staff were inattentive, which made dining uncomfortable.
Facilities
8.0
The facilities were decent, but the corridor on my floor felt stuffy with no air conditioning. I did appreciate the mini refrigerator in my room for some cool drinks during my stay.
David
United States,
November
2024
5.0/10
My stay at the Mercure Kuala Lumpur Trion was enjoyable overall, though there were some areas in need of improvement. The hotel feels fresh and new, but my experience with the breakfast and the lack of some basic amenities left me wanting more. The staff was attentive and promptly addressed issues, which I appreciated.
Rooms
7.0
I stayed in a Privilege Double Room. While the room was modern and well-kept, I found it lacking a table and chair for working, which was inconvenient since I had some work to do during my stay.
Service
6.0
The service was generally good, but I encountered some issues with staff demeanor during breakfast. A more welcoming attitude would go a long way, especially in a dining environment.
Location
8.0
The hotel is conveniently located, making it easy to explore Kuala Lumpur. I appreciated the availability of prayer rooms, which added to the convenience.
Dining
5.0
The breakfast buffet was disappointing. Though I expected a better spread for the price, I found the food quality lacking, with some items not replenished promptly.
Facilities
6.0
The hotel offers decent facilities, including a pool, but the lack of room service and the basic nature of the pool area made it feel more like a residential condo than a hotel.
Henry
United States,
November
2024
6.4/10
I had a pleasant stay at Mercure Kuala Lumpur Trion, but there were a few hiccups. The breakfast spread was amazing, and the staff was super friendly, yet my room had some air conditioning issues. Overall, I enjoyed the city view from my room and appreciated the efforts of the staff despite some operational quirks.
Rooms
8.0
The Classic Superior Double Room was cozy, though the air conditioning took a while to kick in, which was a bit of a bummer.
Service
8.5
Staff went above and beyond, especially in the dining area. They were attentive and quick to resolve issues.
Location
8.0
The location is solid, with a beautiful city view, making it great for both sightseeing and relaxation.
Dining
9.0
Breakfast was a high point with a fantastic spread of local and western dishes that I thoroughly enjoyed.
Facilities
7.0
Facilities were generally good, though the lack of room service was noticeable, and the pool could use some sprucing up.
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